Three years of payments and loyal usage wasted. Please send somene who I can actually SPEAK WITH BY PHONE or connect to and not another idiotic computer generated email or I am calling the bank to get my money back and shutting this account down for good. I visited the community forum, the Help Support, and filled THREE customer service contact forms ALL OF WHICH came back to me with the same stupid generic message to either look into the same places I already did, send in the form I already filled out 3x and I am seriously DONE WITH SPOTIFY! Not to mention you guys had the NERVE to still charge me for a month that I cannot even use the music for! I need someone to address this matter urgently as a good bit of the music that is on my spotify was used for my profession and as well my upcoming wedding (should have never trusted that) but I did and now I'm pissed. If you have any questions concerning the Spotify Service or these Terms (including any additional Spotify terms and conditions incorporated herein), please contact Spotify Customer Service by visiting the About Us section of our website. I followed the directions according to Spotify to try to recover. The best ways to contact Spotify: reach customer service through chat, support by phone or email both for artists and regular users. I am a premium Spotify user and one day I went to open my spotify on my phone and my account was gone as well as all of my playlists.3 YEARS WORTH OF MUSIC.
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